Retain New

Reputation & Reviews

A better rating quietly lifts direct conversion.

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Monitor Google, Booking.com, TripAdvisor and Agoda in one inbox, reply with AI-assisted drafts, and automatically ask happy guests for a review after checkout.

  • All review sites in one dashboard
  • AI-assisted reply drafts in your voice
  • Automatic post-stay review requests
  • Sentiment & rating trends over time
Direct-booking payoff: A stronger public rating makes every direct-booking visit convert better.
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Reputation overview 4.6 ★★★★★ 1,284 reviews Google4.7 ★ Booking.com9.1 TripAdvisor4.5 ★ New review · Google · ★★★★★ "Spotless rooms and the check-in was instant." AI reply draft "Thank you, Sana! We'd love..." Approve & post

More in Retain

Works even better with the rest of the stack

Guest CRM & Campaigns Every guest in one profile. Every channel in one send.
Loyalty & Rewards A members club that only rewards booking direct.
See the whole stack All the direct-booking tools together

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