The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
When you are running the night posting procedure and you see that the night is being posted, you must not close this screen until you see the confirmation message. If you close it, the night will not be fully posted.
In addition, if a problem occurs in your system for any reason, such as an internet issue, the night will still not be fully posted. And if some other problem has occurred and an error is displayed here instead of all the rooms,
then that also means the night has not been fully posted. In such a situation, the first thing you need to do is check which rooms the night was not posted to.
For this, go to Charges Summary and click on the Sales Room Rental account, and you will find out how many rooms the night has been posted to. The night has been posted to 21 rooms.
After this, go to the Front Desk and check how many rooms are in-house. There are 21 rooms in-house as well. So, our night has been posted correctly.
When the night is not posted correctly, the drill-down of the Charges Summary for the Sales Room Rental account will show fewer rooms, while the in-house report will show more rooms.
By matching the two, you need to identify the rooms in which the night was not posted.
You will then have to manually post the night for those rooms. To post the night manually, you will go to Point of Sale and select whichever room you need to post the night for. For example, if this room was missed,
you need to open it in Point of Sale and press the 'Charge Night' button from here. So this room's rate will appear here, and the night will be posted to it as well.
In this way, for all the missing rooms where the night was not posted, you have to manually post the night.
After that, you also have to check the Room History. If the Room History is not correct, if it's showing incorrect data because of the night posting error—
for example, the Occupied or Vacant counts are wrong—then you need to edit this as well. Edit it from here, and when you click edit here, it appears here, and you should correct its numbers.
Sometimes, what happens is that the Room History isn't added at all because of the error. For that, whenever you open Room History, it will default to the 'Add Room History' screen.
Here, you will enter the date—whatever today's date is—and specify that you want to enter the record for Vacant rooms. You'll enter the vacant count and add it.
And you will add it. For example, I'll add it for the 17th. I'm adding the Vacant count. And I'm just adding a figure as an example.
After adding, I'll change the date here as well so the data for the 17th appears. So here before me, the vacant rooms for the 17th have appeared. Similarly, for the 17th, I will also enter the Occupied rooms.
In this way, you will add the missing data for that day in the Room History. Once you add it, then all your data will be corrected.
It's important to update the Room History because all of EBR's calculations depend on the Room History data.
Now, you need to go to Night Audit and verify your Charges Summary, and also verify the Room History, and check the EBR as well.
Now that they are all matching each other, the error that occurred in your Night Audit has been rectified, and you can now change the system's date.
Transcribed and translated automatically
(gemini-2.5-pro, 2026-10-28).
Spotted a mistake?
Tell us.