The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
In this tutorial, we'll see how a group reservation is created. For a group reservation, we'll go into New. And in this, we'll enter the mobile number, enter some information in the passport field, and enter the email.
In a group reservation, the names of the group members are often not known at the beginning. Even if we do know them, we add them later. So for now, we'll just write TBA or 'to be advised'. And the rest of the information is optional.
In Company, we'll select Pharma. And for room type, we'll take an executive room. For payment, we'll say that it should be 'bill to company'. And the room rate, we'll select 5000.
So, in this way, we have entered the information for making the reservation. Now, in a group, the only change you have to make for a group reservation is that you have to specify the number of rooms here. I'll specify, say, 8 rooms. And I'll save it.
If you come down, you will see all the reservations for that group. The same name is given in all of them. And now, if you open any reservation, its group members will appear below.
Now if you have the names, you can open the reservations one by one and you can enter the names in them. You will save this. Then, similarly, you will open the second reservation. And if CNIC etc. is also needed, you can feed that in as well.
Just as you print a reservation, in the same way, you can also print a group reservation. It will contain all the details of the group. Now I'll click on Group Reservation from here. So you can see that our group reservation has appeared here.
And in this, what is it? The same details are appearing. And along with it, the details of the group members are also appearing, how many there are, and all the terms and conditions are appearing. So, in this way, you can print this group reservation or create a PDF and send it to your company, that is, the client.
Now, if you want to check in the group, the method is to go into the Arrivals report. Here, the details of the group that is about to check in will appear before you. You will open this, any room. When you open one room, the rest of the group's rooms will all appear below.
After opening it, you will assign a room to it, if you haven't already assigned one, which we hadn't done until now. And you will enter the guest's details. If CNIC etc. is a mandatory requirement for your hotel, then you have to enter the CNIC etc. for each guest separately.
If you need to write their phone number and address, you can write that too and then save it. And if you want to check them in immediately, then with the check-in button, you will also check them into that room and then also print their reg card.
Similarly, when this one room is checked in, you can then check in the second room as well. I'll check in one room from this list. I'll do this one. Let's see if any room is available at the moment. This one vacant room is showing. I will assign this and check in the guest.
One room from that group has been checked in, and the remaining rooms are still available with us. And we can open the rest of them one by one and, in the same way, we can assign them a room and continue to check them in.
Now you can see that a room has been assigned to only one guest in this list; in the rest, it shows N/A. So we will open the rest one by one, update the guest's information, assign a room, and check them in. In this way, your group will be checked in.
Transcribed and translated automatically
(gemini-2.5-pro, 2026-10-28).
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