The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
In a restaurant, what happens is, as soon as a guest arrives and orders something, we add their order to the system.
We don't give them the bill yet, but we add it to the system and post it. So, whatever orders we have posted, for all the guests eating in our restaurant, they appear here in 'Recent Invoices'.
After feeding the order, a very important process is to print the KOT. KOT stands for Kitchen Order Ticket.
And the Kitchen Order Ticket is sent to the kitchen, on the basis of which the chef in the kitchen prepares the food.
So, you have fed the order, and after that, you 'Print KOT'.
Then your order will be printed in the form of a KOT. You can see in this...
...in this, the item's name is appearing, the quantity is appearing, but the price etc. is not appearing here.
And the guest's name is appearing, and the table number is appearing, or the room number is appearing. So, this is how our KOT gets printed.
A very important thing to note here is that once your KOT is printed, it cannot be printed again.
For instance, I have given the print command again, so now nothing will be printed. The reason for this is that the food has to be prepared in the kitchen based on the KOT.
If you mistakenly print the KOT twice and send it to the kitchen, or print it on the kitchen's printer, then the food can be prepared twice, which is a loss for your hotel or restaurant.
The guest who is sitting and eating can order something more during the meal. They can order a cold drink or some other food item.
So for that, what we do is we open that same order. We open it from here, and inside it, we add more items.
For example, inside this, we'll add some items from Chinese cuisine. We'll add these two items.
And we have added them to the same order.
We haven't saved the order yet, so we can post the order—first post it and then 'Print KOT'—or we can directly 'Print and Post KOT'.
So, what the system will do with this is, the new items we've added to the order, it will update the order with those two new items...
...and for the new items, it will also create a KOT. Now, I'll click on this.
So, you can see that only those items have been printed on the KOT which we have newly added.
The old items, which were printed on the KOT once, were not printed again.
In this way, the item details for any order are sent to your kitchen only once.
Transcribed and translated automatically
(gemini-2.5-pro, 2026-10-28).
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