The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
In this video, we'll look at the front office reports once again. We have seen them before. The most important report... well, one is that whenever you click on Front Desk, you get a list of all the in-house guests.
But if you want this list in the form of a report, you can click here on In-house, and you will get a list in report form of all the guests who are currently staying in-house.
And you can see that their balance is also appearing. This guest has given us an advance, this guest has to pay us. So all those details appear.
Along with this, we have a report for Arrivals, for which guests are to arrive today. Departures, for which guests are to leave today.
Now, the links for these reports are also available down here, with slightly different names. Expected Check-ins are basically arrivals. And Expected Check-outs are departures.
Above, we have given the short names 'Arrival' and 'Departure'. Down here, the names are a bit more explanatory: Expected Check-in, Expected Check-out.
The Actual Check-ins report tells us that these guests of ours checked in today.
And similarly, the Actual Check-out report tells us that these guests of ours have checked out today.
And Expected Check-in, as I told you earlier, means these guests are yet to arrive. And Expected Check-out means that these guests will leave today. Right now, no one is appearing in this list.
Now, you can see that you can also provide a date from here. The most useful and important report to understand is Search Reservations, or up here, it appears with the name Search.
In this, you can find any history of any guest or all guests very easily. You can get a report of all the guests who have stayed in your hotel to date.
If, for example, you want to see all the guests who have stayed in the hotel to date, what you should do is select 'All' here instead of 'Check-in'.
And don't enter any value in any column. Then when you continue... I'm not doing it right now because the list will become very long. When you continue, all the guests who have stayed with you to date...
...or who had made a reservation but then had it cancelled, or did not arrive, which is called a no-show, they became a no-show... then that entire list will appear before you.
If you want to see which guests are currently checked in, you can select 'Check-in' here and continue. Then all the guests who are currently checked in will appear.
If you want to see which reservations are currently active... are active, meaning the reservations of guests still exist, they haven't been cancelled or become a no-show, then you select 'Active' and click here.
Then you will get all those reservations which are the records of guests arriving in the future.
If you provide a date range... you can give three types of date ranges. One is the reservation date range, i.e., on which date the reservation was made.
One, you can give a date range for check-in. And you can give a date range for check-out. Meaning, from check-out date to check-out date, from check-in date to check-in date...
...from reservation date to reservation date. These dates are provided so that if your report is very large and you want to see it for a specific date, you can do so.
Similarly, you can also search by the guest's mobile number. You enter that mobile number here and search, and that guest... however many times the guest with this mobile number has come, they will appear.
It can be searched by guest name, it can be searched by room. And for example, I was staying in room 404. The check-in I had done... I entered 404.
And here, I'll say 'Check-out'. So, all the check-outs that have happened in room 404 will all appear.
And I'll continue here. So, all the check-outs for room 404 have appeared. And in this, you can see my record is also appearing, that I have also checked out.
And if you want to display my folio, you can click here, and my entire folio will also appear. So, in this way, you can call up any detail of any past guest from here.
And if I apply a small limitation here, that the check-out date... I'll set it for today... how many have there been from yesterday until today?
Then... in that, my name will appear, that I am the one who has checked out. So, this way, the report has become limited, and you can easily find the data you needed.
So, it is necessary for you to understand this Search Reservations report well. Run it and see it in different ways.
'All' means all of them will appear in it. 'Active' means only existing reservations will appear. 'Check-in' means the guests who are checked in.
'Check-out' for those who have checked out to date. 'Check-in/Check-out Both' means if they have any status, either check-in or check-out, they will appear here.
'Cancelled' will appear, 'No-show' will appear. So, in this way, you... this is a very comprehensive report. Then, within the report, the columns... you can see from here...
...whichever column you want to bring into the report, you can. And when you check this, those columns will appear in the report, and that much detail will appear. See, I have...
...selected more columns, so more detail has appeared. So, whatever information you want to bring into the report, you can bring it from this report.
So, it is necessary for you that once you learn the basic operations of Munshi, you should understand this Search Reservations report well, which is here as 'Search Reservations' and here with the 'Search' button.
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