The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
When a guest checks into the hotel, he uses the hotel's services. He uses laundry, he also orders food in the room. So whatever services he uses, they keep getting added to his bill.
To add services to the bill, to add their charges, what we will do is we will come to the Front Desk, and on its dashboard, we have all the guests showing here.
Now, we checked in this guest yesterday, Armaghan Saqib. I click on him, and the Guest Charges and Receipts form opens up in front of us.
From here, I can charge this guest for our services, the services that the guest is utilizing. And then, if he has given us money...
This upper portion is for charging, and this lower portion is for taking money from him. You can see there are two buttons: Post Charge and Post Receipts.
Below that, the guest's folio or bill so far is visible. Right now, in this guest's folio, we can see that when the guest checked in, he had given us 20,000 rupees via credit card.
And it's showing as a negative in the due amount because we have to give it to him. So, what we'll do now is we'll charge him for one night, we'll charge the room rent.
For example, we say that his one night with us was decided at 20,000 rupees. And we have posted the charge.
So, it will say 'Charge Posted'. And if you look below, a new transaction for room rent has been added to his folio.
20,000 rupees is the amount, 3,200 rupees is its tax, the total comes to this much. And right now, if the guest gives us 3,200, his entire account will be cleared.
Along with this, we can also charge for any other service. For example, the guest has taken laundry service. And we'll charge 2,000 for laundry and post it.
So, this charge of ours... again the message has appeared: 'Charge Posted'. Similarly, let's do something else.
Let's take... Room Service, meaning he has ordered food. Okay? In the description, we'll write that he ordered juice.
And here in Order, if there's a number for our bill, we can enter that too. And we'll specify that he ordered some juice in a quantity of three; one juice was for 500 rupees. And we posted it.
So, the juice has also been posted to him. You can see in Room Service, the juice has been posted to him. The amount for the juice was 1500 rupees, tax has been applied to it, and this is the total.
Right now, the guest's due is 7,260 rupees. So, this is how the guest's folio will keep building up.
For whichever guest you have to post charges, what you will do is you will come to the dashboard, click on that guest's name.
His existing charges will be visible to you down here. If you have to enter new charges, you can enter them from here.
Now, when the guest comes to you to check out, you have to take money from him. You have to tell him that this is how much your bill is.
For instance, there's Armaghan Saqib. If he comes to you to check out, you will tell him that you have to pay 7,260 rupees.
So, the guest will pay you 7,260 rupees. Then what will you do? You will come here. You will select how... in Cash in Hand... for example, I say he paid cash.
So I will select the Cash in Hand account. And how much is the amount showing? 7,260 rupees is showing. So what I do is, I enter 7,260 rupees...
...in this, and I receive it from this guest. I will post the receipt. So, the balance that is currently showing in the due amount will become zero after taking this money.
Let's see how it becomes zero. We post it. So, now you can see, we posted 7,260 rupees, and our balance has now become zero.
Okay, as soon as the balance became zero, a check-out button also appears for you. This means that the guest... from the system... the guest comes to you, clears his balance, and he is about to leave the hotel.
So what will you do? You will click its check-out button. And the system will ask you if you want to check out the guest. You will say yes.
So your guest will be checked out from here. Now, if we come back to the front desk, you can see that the guest has checked out from where he was, in 404.
And that room has been automatically marked as dirty. Meaning, the system has told the reception staff that a guest has just left this room, and this room needs to be cleaned.
So, in this way, you checked the guest in, charged him, then took money from him, and then you checked him out. So this guest's cycle that you had is completed by checking out.
Transcribed and translated automatically
(gemini-2.5-pro, 2026-10-28).
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