How to checkin a reservation?

01:42 · Narrated in Urdu · English transcript

Convert reservations to active check-ins

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English transcript

The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.

If you have entered a reservation for a guest and they are supposed to arrive today, come to your hotel and check into a room, then you have to handle that process in your Munshi like this. You can either come to the Front Desk or go to the Arrivals report from Reservations. Here you will see all the guests who are supposed to arrive today.
From here, I will click on the ID of this guest, who is Kamran Akmal. Then, this entire reservation record appears for me. You can see its status is showing as 'active'.
This means this reservation is currently active. So from here, I have this 'check-in' button. I click on this check-in. Okay, you will see that we have already assigned room 106 to him.
Because the room was available with us and this guest was supposed to check in today, we assigned the room to this guest in the morning itself.
Now that the guest has arrived and is standing at our reception, we have opened this... opened this reservation.
Pressed the check-in button. "Do you want to check in?" And clicked yes.
So now you can see its status has changed from 'active' to 'checked-in'. And this guest has now arrived with us in room 106. And this is room number 106.
If we go to the dashboard in the Front Office, then in 106, this person, Kamran Akmal, has appeared under 'occupied'.
And if you had not assigned a room to that guest, to that reservation,
then what would you have to do? You would have to open the reservation, assign a room to it from here, and then you would have to press the check-in button. So this is a very simple process for how you convert an existing reservation into a check-in.

Transcribed and translated automatically (gemini-2.5-pro, 2026-10-28). Spotted a mistake? Tell us.