The narration is in Urdu. This is a machine translation into English — click any timestamp to jump to that point in the video.
To log in to Munshi, you will type the Munshi server address here. The website address is x1.hotelforyou.pk. Here, you will type the login name we have given you.
I had one saved here, so I selected it, and its password also came up automatically. You will type this username and password and then you will log in by clicking the login button.
If you have forgotten your password, you can get your password from 'Forgot Password'; it will come to your email if your email is set up behind your username. Okay, now we will log in.
And this dashboard will appear in front of you. It is showing that there are this many arrivals today; this many guests are yet to come by tonight.
And this many guests are currently staying in this many rooms, and this many rooms will check out today. And 18... meaning this many rooms have already checked out.
Then, what is the current room status? That summary appears, showing that 17 of our rooms are checked in. And right now, no rooms are ready, meaning they are not available for check-in.
They are available, 14 are available, but they are currently dirty. Now, these are marked in red. And zero... these tools here mean that there are no out-of-order rooms that need repair.
So, 17 of our guests are staying in rooms, and 14 rooms are vacant, but they need to be cleaned.
And the night status is that tonight, we will have six rooms occupied after all the check-outs and check-ins that are due have happened. After that, six will be occupied, and 25 rooms will be available for sale.
Meaning we can accommodate 25 more guests by tonight.
After this, there is this section, New Reservation. If we click this, we can enter a new reservation. If we click this, our Point of Sale module will open.
From there, if there is a restaurant, we can do the restaurant's billing. Or if we need to add any miscellaneous charges for a guest, we can add them from the Point of Sale, and there is another way to add them from there as well.
And from here, for a guest who is checking in today, whose reservation is being entered today, and who is arriving today, it will be entered from here.
From here, we will enter the guest who is to arrive in the future, not today, but tomorrow or the day after; we will enter them from here.
When we click on any of these icons, we get its details.
And if we... from here, look, the check-out details have appeared. And if we click on room status, this front office dashboard appears, which I will tell you about now.
And if we click on night summary, we get this forecast report. In the forecast report, if we click on room type, we get more details. We also get this report room type-wise.
Anyway, I want to tell you a few important things in this. If our guests are staying, the important information is that, first, every guest has an ID, which is called the reservation ID.
Then, which room they are staying in is shown. Then, what is the guest's name. Then, if the guest is from a company, what is that company's name.
And then, the guest's mobile number is shown. And at what rate we have given the room to the guest. In a hotel, it happens that some rooms are better, some are less so, so the rates are different.
Then, seasonal rates also become different. For this reason, each guest's rate is usually different; it's not the same.
And then, how many guests are staying in that room, how many children are staying. And when did the guest check in, and when are they checking out.
And 'due' means that the guest has to give us money, how much money they have to give. If a guest has been staying for a day or two and had given us an advance, but along with that, they have consumed some of our services for which we have done the billing, then we keep getting to know that the guest has to give us this much money.
Negative means that the guest has given an advance. And plus means that the guest has to give us money.
Here, if we click on its ID, the guest's complete record appears. I'll click on one guest. So, its complete details have appeared. The type has appeared, it's a walk-in. The status has appeared, it's a check-in.
The phone number has appeared, their CNIC has appeared. All this information is entered whenever a guest checks in. The guest's name appears, the email is entered.
And their address is entered. You can see this, check... check-in date, check-out date, all this information, what type of room we have given them, and what our payment terms have been decided with them.
All these columns that are appearing in bold, it is necessary to enter them. Without this, your transaction cannot be saved.
But the ones that are not bold, you can also ignore them. So you can see, only a few are bold, which are important; those are the ones you have to feed.
So after entering this information, when you save, that information gets saved. After this, various kinds of information appear below: the guest's history appears, the guest's alerts appear.
If this is a group reservation, then the members of that group also appear. Then, if any changes have been made to the guest's record, its entire record also appears.
If you click on the room, the Point of Sale interface opens where you can charge this guest. Here, there are various kinds of services, for example, if you want to charge them for a food item, you can charge it here.
Okay? If you want to add a drink for them, you can charge for it. And if you click on the guest's name, then whatever services the guest has used in the hotel so far and the payments they have made, meaning the guest's bill, will appear in front of you.
I'll click on any guest. So let's see this, we click on the guest's name. So we find out that they had taken mineral water, and this was the cost, this was the amount, this was the tax, and this was the total.
They haven't made the payment for it yet; it is still due from them.
Then their room rent has been charged. This is the room rent amount. This is its tax. So, in this way, you are getting all these details. Let me open another guest and see.
When we click on this guest, more items are appearing for this guest. This is their complete bill, you can see it from here, right? Their entire bill is appearing.
From here, a 'reverse' link is also appearing. If you have mistakenly charged something to the guest, you can click on 'reverse', and that charge which was added to their bill, that item will be removed from their bill.
Transcribed and translated automatically
(gemini-2.5-pro, 2026-10-28).
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